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Privacy Notice

Last updated: 24 August 2026

Relkron respects your privacy and is committed to handling personal information responsibly and transparently.

This Privacy Notice explains how Relkron Consult Ltd collects, uses and protects personal information when you visit our website, contact us or work with us.

1. Who we are

Relkron is operated by Relkron Consult Ltd, a company registered in England and Wales.

Company number: 17365907
Registered office: Unit 36 Tern Valley Business Park, Market Drayton, TF9 3AG, United Kingdom
Email: enquiries@relkron.com

For data protection purposes, Relkron Consult Ltd is the controller of personal information described in this notice.

2. Information we may collect

Depending on how you interact with us, we may collect:

  • your name;

  • job title and organisation;

  • email address and telephone number;

  • information you submit through our website contact forms;

  • correspondence between you and Relkron;

  • information about projects, enquiries or potential assignments;

  • billing and business-administration information where you become a client or supplier;

  • technical information relating to your use of our website, such as IP address, browser, device information, pages visited and cookie preferences; and

  • information obtained from professional contacts, referrals or publicly available business sources where relevant to our work.

We do not intentionally collect special-category personal data through this website. Please avoid sending sensitive personal information through website forms unless it is genuinely necessary.

3. How we use personal information

We may use personal information to:

  • respond to enquiries and discuss potential projects;

  • prepare proposals, quotations and scopes of work;

  • enter into and perform contracts;

  • provide consultancy and advisory services;

  • manage client, supplier and professional relationships;

  • communicate about existing or potential assignments;

  • maintain business and financial records;

  • operate, secure and improve our website;

  • understand how our website is used where analytics have been enabled;

  • comply with legal, regulatory and insurance requirements; and

  • protect Relkron's legitimate business interests.

We may occasionally contact professional contacts about Relkron services, insights or matters we believe are genuinely relevant to them where permitted by law. You can ask us to stop such communications at any time.

4. Our lawful bases

Under UK data protection law, we rely on one or more of the following lawful bases:

Contract — where processing is necessary to take steps at your request before entering into a contract or to perform a contract with you.

Legitimate interests — where processing is reasonably necessary to operate and develop our business, respond to professional enquiries, maintain business relationships, secure our systems or communicate appropriately with relevant business contacts, provided those interests are not overridden by your rights.

Legal obligation — where we need to retain or use information to comply with applicable law.

Consent — where consent is required, for example for certain optional website technologies or marketing activities. Where we rely on consent, you may withdraw it at any time.

5. Who we share information with

We do not sell personal information.

We may share information where necessary with trusted organisations that support our business, including:

  • website hosting and technology providers;

  • email, cloud-storage and business-software providers;

  • accountants and other professional advisers;

  • insurers and insurance advisers;

  • specialist consultants or delivery partners involved in an assignment where appropriate;

  • regulatory, legal or public authorities where required by law; and

  • other suppliers acting on our instructions.

Where another specialist or project partner needs access to information relating to a client assignment, this will be limited to what is reasonably necessary.

6. International transfers

Some technology and cloud-service providers may process information outside the United Kingdom.

Where personal information is transferred internationally, we take reasonable steps to ensure an appropriate lawful transfer mechanism or safeguard is in place where required by UK data protection law.

7. How long we keep information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet legal, contractual, insurance and business-record requirements.

As a general guide:

  • routine enquiries that do not become projects will normally be retained for up to 24 months;

  • client and project records may normally be retained for up to six years after completion of the relevant engagement, or longer where reasonably necessary for legal, professional or insurance purposes;

  • financial and accounting records are retained for the periods required by law; and

  • marketing preferences are retained for as long as necessary to respect your communication choices.

Specific information may be kept for a shorter or longer period where there is a legitimate reason to do so.

8. Cookies and website information

Our website may use cookies and similar technologies for essential functionality and, where enabled, analytics or other optional functions.

Further information is provided in our Cookie Policy.

Where consent is required for non-essential technologies, those technologies should not be activated until you have made the appropriate choice through our cookie controls.

9. Security

We take reasonable organisational and technical measures to protect personal information against unauthorised access, alteration, disclosure or loss.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

10. Your rights

Depending on the circumstances, UK data protection law gives you rights including the right to:

  • ask for access to personal information we hold about you;

  • ask us to correct inaccurate information;

  • ask us to erase information in certain circumstances;

  • ask us to restrict processing in certain circumstances;

  • object to certain processing;

  • receive certain information in a portable format where applicable; and

  • withdraw consent where processing is based on consent.

You also have the right to complain to the Information Commissioner's Office (ICO) if you believe your personal information has been handled unlawfully.

If you have a concern, we would appreciate the opportunity to address it directly first.

11. Other websites

Our website may contain links to websites operated by other organisations.

We are not responsible for the privacy practices, security or content of third-party websites. You should review their privacy information separately.

12. Changes to this notice

We may update this Privacy Notice from time to time to reflect changes to our business, website or legal requirements.

The latest version will be published on this website.

13. Contact us

For questions about this Privacy Notice or how Relkron handles personal information, contact:

Relkron Consult Ltd
Unit 36 Tern Valley Business Park
Market Drayton
TF9 3AG
United Kingdom

Email: enquiries@relkron.com